You will be charged for any library materials you return with damages. See Uncollectible Patron Accounts Policy. The charges may be paid at any Spokane Public Library. If your account is referred to a collection agency, you receive notices directly from the agency. If the item is found after 90 days of payment, the item is yours to keep. If you pay for an item that is found and returned within 90 days of payment, you are eligible for a refund of the item cost (the processing fee is non-refundable as it covers staff time and materials). A referral fee is assessed on accounts referred to collections. Accounts will be referred to the library’s collections agency 30 days past the last billing notice if the total bill for the account is more than $75. If you return the lost items, the fee will be automatically cleared from your account. If the balance is below $50, your account retains full privileges. Your account will be blocked if the balance owed reaches or exceeds $50. Items that are overdue by 14 days or more will be considered lost and you will be billed for the replacement cost and processing fee.
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